To wash the apparel separately, do not soak, no bleach product may be used, hand wash cold. Detergent should not be used in the wash, with emphasis on the first wash. Loose threads are recommended to be trimmed away and are not considered defects. Embroidery may come with loose threads, and is not considered a defect. Digital printing may come with slight print anomalies and is not considered a defect. There may be a 10 - 20% difference in item colour due to strong studio lighting / discrepancies due to individual's computer resolutions, and is not considered a defect.
Due to prints placement variation, customers should not expect to receive an exact same piece as product image. Prints placement variation then is not considered a defect. Customer may request to exchange for another piece should the item be eligible for returns/exchanges (based on stock availability).